Privacy Policy

‍ Information We Collect

We may collect personal information when you:

• Make a reservation;

• Register for an event;

• Join our mailing list;

• Submit a contact form;

• Participate in promotions, giveaways, or special experiences;

• Contact us through our website, social media, email, or phone.

The information we may collect includes:

• Full name;

• Email address;

• Phone number;

• Reservation details;

• Event registration information;

• Any additional information you choose to provide.

We may also automatically collect certain technical information, including:

• IP address;

• Browser type;

• Device information;

• Website usage through cookies and analytics tools.

How We Use Your Information

We use your information to:

• Confirm reservations and event registrations;

• Communicate important event updates;

• Respond to your inquiries;

• Improve our website and guest experience;

• Send newsletters, promotions, and special event invitations (only if you choose to receive them);

• Maintain internal business records;

• Comply with legal obligations.

Marketing Communications

If you provide your email address or otherwise opt in, we may occasionally send you:

• Upcoming events;

• Exclusive offers;

• Restaurant news;

• Seasonal menus;

• Promotions.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

• Reservation platforms;

• Email marketing providers;

• Event registration platforms;

• Payment processors;

• Website hosting providers;

• Technology and analytics providers.

These providers are only permitted to use your information as necessary to perform services on our behalf.

We may also disclose information when required by law.

Cookies

Our website may use cookies and similar technologies to:

• Improve website performance;

• Understand visitor behavior;

• Enhance your browsing experience;

• Measure marketing effectiveness.

You can adjust your browser settings to disable cookies if you prefer.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information;

• Request corrections to inaccurate information;

• Request deletion of your information;

• Withdraw consent for marketing communications;

• Ask questions about how your information is used.

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Elia on the River
1440 NW North River Drive, Suite 195
Miami, FL 33125

Email: hello@eliaontheriver.com

Phone: (305) 904-404

By using our website, submitting a reservation, registering for an event, or providing your personal information, you acknowledge that you have read and agree to this Privacy Policy